Política de revisão

Zamnesia Review Policy FAQ

🧑 Who can leave a product review?

Any customers, regardless of whether they’ve had a positive or negative experience, can leave a review on products they’ve purchased directly from Zamnesia. The only time we’ll remove reviews is if they contain offensive language or don’t discuss the product in question.

✅ How does Zamnesia verify its reviews?

All reviewers must have a valid Zamnesia account with a completed order containing the product they wish to review. Customers are unable to leave reviews on products they have not purchased.

💰Does Zamnesia offer paid reviews?

Zamnesia does not offer a paid review service.

🤝How does the partnership between Kiyoh and Zamnesia work?

Kiyoh is an independent review service that allows customers to rate their shopping experience. Working with an external review site ensures total transparency and offers a genuine, unbiased overview of our customer service.

⭐ How does Kiyoh verify its customer service reviews?

Any customer that buys a product from Zamnesia can rate their shopping experience using Kiyoh. After uploading proof of purchase, you can write a review which Kiyoh’s Feedback Management Team will verify before publication.

🔍 Where can I find more information about the Zamnesia or Kiyoh review process?

Zamnesia customers can leave, amend or update reviews on any product they’ve purchased using the review tab on their ‘My account’ page.